Objective Key Results
OKR ==> Objective + Key Results OKRs combine a goal and metric to determine a measurable outcome. We can divide an OKR into Objective and Key Results. Let's talk about each of them: Objective(O): It defines what needs to be achieved and describes the desired outcome. Key Results(KR): The measurable outcome that defines when the objective has been met. It defines how you will measure the outcome of your objectives. Example; . Increase in customer retention . Improve the employee onboarding process . Achieve a 90% customer satisfaction rating by the end of the first quarter. OKRs Level 1. Company/Organizational level Updated on annual basis and help organization direction to go 2. Project level Needs to align with and support both company and department-level OKR. 3. Department/Team In most companies’ OKR programs, departments are not in silos that can operate without the support of other teams. In fact, you’ll find that many key results can...